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What is IET doing to keep Internet service providers, such as Yahoo or AT&T, from blocking our email?

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What is IET doing to keep Internet service providers, such as Yahoo or AT&T, from blocking our email?

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IET is doing what it can. Unfortunately, due to the nature of the problem, there is no fast and easy resolution. The problem is that our email servers are repeatedly getting listed on various Internet Service Providers’ (ISP) Real-Time Blocklists (RBLs). This causes their email servers to refuse connections from our servers. RBLs are used by organizations (including UC Davis) to combat the continuous flood of spam. Our email servers are being placed on ISP RBLs because UC Davis accounts are being used by spammers to send hundreds of spam messages to those ISPs. The root cause of the problem is that UC Davis students, staff, and faculty are responding to phishing messages with their loginID and password. Once the phishers have an account ID and password, they use it to send spam. Every round of phishing messages sent to campus addresses results in at least a few members of the community replying with their loginID and password. When IET detects the compromise, we disable the account.

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IET is doing what it can. Unfortunately, due to the nature of the problem, there is no fast and easy resolution. The problem is that our email servers are repeatedly getting listed on various Internet Service Providers’ (ISP) Real-Time Blocklists (RBLs). This causes their email servers to refuse connections from our servers. RBLs are used by organizations (including UC Davis) to combat the continuous flood of spam. Our email servers are being placed on ISP RBLs because UC Davis accounts are being used by spammers to send hundreds of spam messages to those ISPs. The root cause of the problem is that UC Davis students, staff, and faculty are responding to phishing messages with their loginID and password. Once the phishers have an account ID and password, they use it to send spam. Every round of phishing messages sent to campus addresses results in at least a few members of the community replying with their loginID and password. When IET detects the compromise, we disable the account. Wh

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