What is Hostways policy on upgrading OS or other software that comes with the hosting plan?
You probably have some experience with upgrading software. If so, you are probably also aware of some of the pitfalls involved with such an upgrade. As we are responsible for the reliability and stability of hundreds of thousands of Web sites and email systems, we are very careful when it comes to modifying our software. As a matter of policy, we do not roll out the latest changes unless it is subjected to our extensive internal testing for at least several months. Also, we believe that it is wise to let the new release “burn in” for several months, rather than roll out the changes right away. Of course, there are some exceptions to this, such as when security holes are identified and new patches released to them. In these cases, we apply the patches right away.