What is HostBreaks policy on upgrading OS or other software that comes with the plan?
You probably have some experience with upgrading software. If so, you are probably also aware of some of the pitfalls involved with such upgrades. As we are responsible for the reliability and stability of our systems, we are very careful when it comes to modifying our software. As a matter of policy, we do not roll out the latest changes unless they are subjected to our extensive internal testing. Also, we believe that it’s wise to let the new release ‘burn-in” for several months, rather than roll out the changes right away. Note that it is your responsibility to get the server updated with new releases or security patches unless you have purchased a maintenance agreement. We can assist you in updating or adding software on a per diem basis.