What is HISB Europes quality assurance (QA) process?
We have full membership representation of Europes ESOMAR and Britain’s MRS (Market Research Society), and abide by both their Codes of Conduct. We also have accreditation under the Interviewer Quality Control Scheme. All departments work to a documented quality system accredited under the British Standards Institutes BS7911 (Market Research Quality Standards Association) quality standard. Online QA process Whether were using the Harris Poll OnlineSM sample, your sample, or a combined sample we take pride in our workmanship. HISB Europe takes the same protective measures your company takes with its brand identity. Whatever the circumstances, the survey must abide by our online quality standards. Our QA is Internet-focused so you can be confident our quality check takes into consideration the many nuances inherent in Internet research. We always review recommendations before implementing. Telephone QA process All interviewers are trained to IQCS (Interviewer Quality Control Scheme) stand
