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What is GoToAssist?

April 26, 2017gotoassist

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What is GoToAssist?

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GoToAssist is Web-based remote-support technology that enables support professionals to resolve their customers’ technical issues online using shared screen, mouse and keyboard control and other Web-based tools. Citrix Online offers two versions of this technology: GoToAssist Express, for individual support providers or consultants; and GoToAssist Corporate, for multi-agent support organizations needing advanced administrative and collaborative tools.