What is front loading in UI claims administration and is it a practice of UCM Plus?
Front loading is a practice that can create very desirable outcomes in minimizing benefit charge liability in the UI Claim administration process. Front loading is acquiring as much pertinent data up front in the claims protest process to ensure that the agency makes all submitted arguments and that the supporting documentation becomes part of the state record. Should a hearing take place downstream, the administrative law judge will have all the facts, which can make the difference in returning a favorable decision to the employer.
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