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What is Fiveriverss policy on upgrading OS or other software that is included with the hosting plan in the shared environment?

April 26, 2017Environment fiverivers hosting included OS Plan policy Shared Software upgrading

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What is Fiveriverss policy on upgrading OS or other software that is included with the hosting plan in the shared environment?

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As we are responsible for the reliability and stability of your website and email systems, we are careful when it comes to modifying software and the operating system. We make every attempt to test any patches or upgrades to the servers for proper compatibility, however new and unnoticed bugs may become visible from time-to-time and we will rectify these situations as they occur, which may require cooperation from appropriate third party vendors. When new security holes are identified and new patches are released, we will generally apply those types of patches or upgrades expeditiously, following internal quality assurance and verification testing.