What is First Americans process for reviewing and rechecking flood determinations?
First American has an established dispute process whereby a flood determination is reviewed to confirm the propertys flood zone. You may initiate the process through FloodCert.com, by contacting our Client Services Department directly at (800) 447-1772, email or fax at (800) 447-9664. Along with the Flood Certification Number and address of the particular flood determination, please provide any documentation applicable to the propertys flood zone or structure location (e.g. a survey or an Elevation Certificate.) One of our Compliance Advisors will review the information and render a determination of the propertys flood zone. After the review, the Compliance Advisor will provide you with the results, and beyond this, will work directly with you, your customer or any other involved party (such as a surveyor or community official), so that everyone understands how the determinations was made. Hopefully, this will lead to a consensus on the results. Nearly all of our Compliance Advisors ar
