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What is Family Tree DNAs policy on e-mail and phone customer service time?

April 26, 2017customer service dna e-mail Family Tree phone policy time

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What is Family Tree DNAs policy on e-mail and phone customer service time?

1 Answer

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Family Tree DNA offers 90 minutes of FREE customer service per kit. This time may be used in intervals of up to 30 minutes. Additional time may be purchased at $60 US per hour.