What is Family Case Management?
Family Case Management (FCM) is an integrated case management response to families who frequently come into contact with multiple government agencies and non-government organisations and show little improvements in their situations. FCM focuses on those families with a child or young person at risk of harm, rather than those at significant risk of harm. The aims of FCM are to strengthen overall family functioning and reduce the risk of harm to children and young people. There is also a focus on improving agency collaboration so that procedural, policy and system barriers do not prevent front-line staff from effectively helping families.