What is ERS Phone Number?
• Your own phone line to receive incoming calls is included as part of your service. Your ERS Virtual Assistant will take a message and forward this to you via email. Our Deaf, Hard of Hearing and Speech-impaired customers can also have their incoming call relayed through their IM service (AIM/MSN). Back to top 7th Feature – What is ERS vMail Service? • Your incoming call messages are also sent to your ERS vMail box so that you can view, delete and reply to your calls at your convenience. Too busy to ring back? Use your vMail box to type in a text reply and your ERS Virtual Assistant will call and leave the message for you. Calls to UK and standard geographic phone lines are included free of charge.* Calls to special higher rate, international or mobile phone numbers will incur a charge. **[Fair usage policy applies] Back to top 8th Feature – What is ERS Postal Services? • Need to send an important letter and can’t get to the Post Office? Forgotten to send a birthday card? Send your le