What is Enterprise Systems Management (ESM)?
Enterprise Systems Management is concerned with control, monitoring and the management of IT infrastructure and applications in order to optimise IT service delivery. It’s been around for a number of years and came into existence as a direct result of the almost universal adoption of distributed network computing and the new set of management challenges this created. ESM is essentially based on a marriage between remote monitoring and configuration techniques originally developed for distributed networks and control and management practices borrowed from mainframe and midrange computing environments. A well-designed and properly-implemented ESM solution allows IT personnel to support and manage a larger, more complex and more geographically-dispersed IT infrastructure than would otherwise be the case. This is achieved primarily through automation of monitoring tasks which would otherwise require periodic manual checks of every system to ensure that the network devices, servers and appl
