What is Enterprise Content Management?
ECM delivers the right information to the right people at the right time so the best decisions can be made when it matters most. ECM is the merging of content, process, and connectivity technologies into a single, integrated solution that enables organizations to leverage their business content and automate and optimize the business processes that rely on that content, resulting in better, faster decisions. Top Ten List of ECM Value Drivers: Reduction of paper end-to-end Process efficiency and control Compliance Customer communications management, customer self-service Consolidation: of multiple technologies from single vendors of multiple repositories, point solutions form multiple vendors Integration with Legacy systems Risk reduction/risk management Balance content creation and consumption (volume vs.
