What is Entergy’s process when they receive a permit or approval?
When Entergy receives your permit or approval, it verifies the address and the account information. If all information is correct, Entergy releases your service order to be worked and calls you, notifying you that the permit or approval was received and the date that your service connection is scheduled. In most cases, if there is no service work required we would release your work order and it should be completed within two business days. If Entergy must provide additional work to establish service, your work order shall be completed within 3-15 business days. Should specific design work be required at your site, Entergy’s engineering department completes the design and contacts you with the date that service shall be connected and possible costs for which the customer may be responsible.
