What is Enhanced Login Security (ELS)?
• A: Enhanced Login Security is a security feature that will provide you with additional protection from online fraud and identity theft. The Enhanced Login Security (ELS) feature helps to prevent unauthorized access to your account by identifying you as the true owner of your accounts, recognizing not only your password but your computer as well. ELS will provide West Coast Bank two factors to verify your identity when you login into Internet Banking: • Factor 1. Something you know = your User ID and Password • Factor 2. Something you have = your computer. ELS establishes a secure cookie on your computer. When you log in to Online Banking, our system looks for that cookie and matches it to the User ID to verify your identity.
