What is Enhanced Login Security and how does it protect me?
A. This superior security technology protects your identity from whatever computer you’re using, whether at home, at the office, or on the go. It identifies you as the true “owner” of your accounts by recognizing not only your password, but your computer as well. If your computer isn’t recognized by us – you’ve logged in from a public computer, a different browser, or one you haven’t used before – we’ll ask you challenge questions as an additional line of defense to prevent unauthorized access. Your identity is protected, and your peace of mind is assured. Learn more about Enhanced Login Security by visiting the Online Bill Payment section of our Online Services page.