What is endowment policy?
If the endowment policy was also a life insurance policy the rest of the money went to cover her in case she died. If she did not die when the policy ended she would get the face amount of the policy. That’s why these policies do not pay off. They are not an investment tool. If you want to invest, you invest in an investment. Life insurance is NOT an investment tool. It is an income protection tool for those you leave behind when you die.