What is Employee Assistance Program (EAP) Counselling?
Employee Assistance Program (EAP) Counselling is an initiative on behalf of employers to provide their staff with confidential counselling and support for work and personal issues. Employers today understand that, if staff members are positive about their jobs and lives, then their work performance and overall wellbeing will be higher. EAP counsellors talk with employees in ways that help them find ways to solve their problem/s or at least gain a greater understand of their situations so they can better manage the issues concerning them. EAP on-site counselling is confidential and voluntary. How does EAP Counselling Work? EAP counselling is a process which involves a staff member speaking with a counsellor either face-to-face, over the telephone, in writing, via the Internet or by video conferencing. People based in remote work locations frequently use the telephone and email for counselling and support. Employees who decide to use their EAP counselling services are required to book th