What is electronic ticketing?
Electronic Ticketing is a simple and convenient ticketing service that stores your reservation and the flight details on SilkAir’s database. There is no paper ticket to misplace, forget, or lose. The Electronic Ticketing service is available up to the commencement of flight check-in (usually three to six hours before flight departure). At check-in, just show your valid passport and the credit card you used to purchase your Electronic Tickets to receive your boarding passes. If you need a receipt of your Electronic Ticket, you can print it from your SilkAir Internet Booking Confirmation screen. We recommend that you print a receipt of your booking should you require documentation of your travel plans for immigration purposes or for third party reference.
• Electronic ticketing makes the overall travel experience less stressful for you. • There is no need to worry about forgetting, losing or not receiving your paper ticket. Most airlines charge a $100 lost ticket fee. • All itinerary changes can be made over the phone without the need of returning your original ticket for reissue.
Rather than printing a paper ticket, a computer record advising the airline your ticket has been purchased is created and instantly delivered to the airline(s) with all payment information included. This ticket record is stored in the airline’s computer system. At the time of booking, you receive a confirmation of your purchase as well as a follow-up confirmation email detailing your booking. When you check-in for your flight, you only need to present a printed copy of your reservation (obtainable from our site) or your email confirmation and photo ID to airline personnel. They access your ticket record on-line and issue your boarding pass. Most tickets are now issued as paperless “e-tickets.” Electronic ticketing makes the overall travel experience less stressful for you. There’s no need to worry about forgetting, losing, or not receiving your paper ticket. (Good news, considering most airlines charge a $100 lost ticket fee!) All itinerary changes can be made over the phone without th
