What is ECV or 2 call verification?
Enhanced call verification or two-call verification is a procedure that the central station operator follows when a burglary signal comes to an operator’s screen. The operator will call the premise and a second phone number to verify if a police dispatch is necessary. If no contact is made then local authorities are dispatched immediately. ECV is a recognized procedure by the IACP and multiple other associations as a known factor in reducing false dispatches.
