What is done during the installation of my DSL service?
The installation of your DSL feature consists of three major steps. First, Pacific Bell usually sends out a technician to do a final verification of your line’s “fitness” to handle the DSL feature. Then, they send out their technicians to actually install the POTS Splitter and Alcatel Modem. Finally (if you are using Pacific Bell Internet as your ISP) Pacific Bell Allocation Services assigns you a working IP and Gateway address and arranges for the central office to recognize the DSL service from your house (theoretically done in advance of installation, but often not). I recieved my order confirmation but it lists the wrong prices for my DSL service! This should not be a problem anymore. Please call Pacific Bell to make your service is priced correctly.
