Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

What is DMS?

DMS
0
Posted

What is DMS?

0 CommentsAdd a Comment

1 Answer

0

A. ACEIT Distribution, Maintenance, and Support (DMS) provides for: Software Distribution Tecolote will provide customer with updates, access and distribution of latest software releases and product documentation Software Maintenance Tecolote will provide engineering support to diagnose and resolve errors and to design and develop enhancements for future releases. Tecolote will only fix Issues deemed extremely critical to the latest version of the impacted software application. Technical Support Tecolote will provide technical support inclusive of (1) electronic support, (2) remote internet support (e.g. Net Meeting), (3) Issue identification/isolation, (4) Workaround identification, (5) Patch access, (6) Knowledge base access, (7) Utility files access, (8) CER library update access (per allowed rights), (9) WBS library update access, (10) Access to www.ACEIT.com support Web site Tecolote will attempt to resolve any support questions posed by Customer. If Tecolote determines that it wo

0 CommentsAdd a Comment

Related Questions

What is your question?

*Sadly, we had to bring back ads too. Hopefully more targeted.