What is different about the Office of the Ombudsman?
The Office of the Ombudsman is firmly committed to maintaining the confidentiality of those who use our services. We operate independent of the usual administrative structure at NIH and are not part of any Institute or Center (IC). The Ombudsman provides an alternative to formal grievance and complaint processes, and is flexible enough to handle any workplace dispute. The office emphasizes non-adversarial problem-solving options that help avoid future disputes.