What is CSIs policy regarding exam cancellations?
Cancellations and Deferrals Candidates who are unable to sit for a scheduled exam may request a cancellation and refund of the application fee. Cancellation requests must be submitted to the Institute in writing using this form. A scheduled exam appointment with Prometric must also be cancelled through Prometric via www.prometric.com/csi or 1-800-503-8991. Candidates who do not request a cancellation and do not sit for the exam forfeit all fees. Application fees may not be transferred to another individual. Candidates who wish to sit for the next exam must submit a new application and fee.
