what is CRM and ERP software?
ERP, which stands for Enterprise Resource Planning, is central to your company’s business management responsibilities. ERP Software typically features integrated modules like Marketing, Field Service, Production Management, Inventory Control, Procurement, Distribution, Supply Chain Management, Human Resources Management, Finance, Invoicing and Accounting. CRM, which stands for Customer Relationship Management Software, helps your business administrate and manage customer relationships. Typical CRM Software typically features integrated modules like Sales Force Automation, Customer Service, Call Management. vtiger CRM – added 8/31/2006 vtiger CRM is a free open source Customer Relationship Management CRM software that leverages the benefits of Open Source software and adds more value to the end-users by providing many enterprise features, such as sales force automation, customer support & service, marketing automation, inventory management, multiple database support, security management
ERP, which stands for Enterprise Resource Planning, is central to your company’s business management responsibilities. ERP Software typically features integrated modules like Marketing, Field Service, Production Management, Inventory Control, Procurement, Distribution, Supply Chain Management, Human Resources Management, Finance, Invoicing and Accounting. CRM, which stands for Customer Relationship Management Software, helps your business administrate and manage customer relationships. Typical CRM Software typically features integrated modules like Sales Force Automation, Customer Service, Call Management. Below is the brief pictorial description of how ERP works.
