What is Continuous Process Improvement about?
Continuous (or Continual) Process Improvement is at the heart of all recent initiatives including Root Cause Analysis, Business Process Reengineering, Lean and Six-Sigma. It is fundamentally the same thing as “Kaizen”, a Japanese word meaning Continuous Improvement. Central to this approach is the concept of seeing all work as a process where inputs from suppliers have organisational resources applied to them in order to provide increased value for customers. Systematic changes are made to these resources to bring about both incremental as well as breakthrough improvements.
