What is considered an emergency?
The following are examples of maintenance emergencies. The main sewer line is backed up. A pipe broke and water is leaking into the home. There was a break-in and you have an unsecured entrance to the home. After hours call 210-340-1717 and follow the instructions. Someone will respond within 30 minutes. If it is after 8:00 p.m. and before 7:00 a.m. and the call is not an emergency, you could be charged for the call.