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What is Colony Dry Cleaners missing garment policy?

April 26, 2017cleaners colony dry garment MISSING policy

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What is Colony Dry Cleaners missing garment policy?

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Colony Dry Cleaners utilizes a computer based garment identification system to avoid any misplaced or lost items. If a garment is missing from your order, please contact us at 585-748-1501 or contact us through the website as soon as possible. If for some reason, we cannot locate your garment, Colony will provide you a credit to the original form of payment for the fair value of that garment, as explained in the American National Standards Institute National Fair Claims Guide for Consumer Textile Products.