What is CoCo Key Water Resorts reservation and cancellation policy?
Individual reservations cancellation must be done 72 hours in advance (by 3pm CST) for cancellation of any water resort guest room package – we can only guarantee the room with a credit card at the time of booking, if the guest sends a check in the mail with the confirmation # at least 2 weeks prior to arrival we can apply it as an advance deposit to the reservation after securing with a credit card. Please call 877-425-2746.
Individual reservations must be guaranteed to a major credit card with the first night deposit placed on the card at the time of booking to be considered confirmed. Reservations canceled within 72 hours of the arrival date are nonrefundable. Reservations may be confirmed by check. However, checks cannot be accepted for reservations made within 8 days of an arrival date. For Group and Birthday Party Package reservations and cancellation policies, please call 203-706-1000.
