What is Closed-Loop Business Intelligence?
Colin White, founder of BI Research, recently discussed closed-loop business intelligence on his BeyeNETWORK blog. Here are some highlights from this discussion. First of all, White says that this term “closed-loop BI” is not just an industry buzzword or vendor marketing term. He says “organizations use BI to provide business users with information that helps them make more informed, and hopefully better, business decisions.” He says the BI applications support this process for decision-making. White says these applications provide a “decision-making system.” His definition of a closed-loop BI system is a decision-making system that feeds back into itself by monitoring business performance so that business users can make decisions. He says this system is designed so that these users can see the negative and positive impacts of their decisions. A practical example of the closed-looped system is a business user making changes to a business process or business plan based on data gathered
