What is Childhelp®’s relationship with Child Protective Services?
Childhelp® accepts child abuse related calls through our 24-hour Childhelp® National Child Abuse Hotline. Since Childhelp® is not a reporting agency, we do refer callers to Child Welfare Information Gateway for reporting purposes. If a child discloses abuse or if someone reports abuse to Childhelp® counselors or staff members, a report will be made. Child Protective Services hasn’t done anything and I don’t know why. Child Protective Services (CPS) is a program mandated by individual states for the protection of children who are alleged to be abused or neglected. The function of this program is to screen and investigate allegations, perform assessments of the children’s safety and risk of harm, and evaluate the conditions that support or refute the allegations and need for intervention. The program may provide stabilization services for families to reduce risk factors. CPS does not necessarily remove a child in all allegations. Many allegations do not result in intervention. For exampl