What is chat?
Chat is the conduit that puts traders together regardless of where they reside. There are two main types of chat: Audio radio broadcast and keyboard entry. Moscow, Chicago, London, San Francisco Hong Kong, Houston Toronto, New York… you name a major metropolitan area and there will be a member of WorldWideTraders connected by one of the chat networks available throughout the trading profession.
The Chat feature of the Deployment Server allows CSRs to communicate directly with end users while they are logged into a computer. The end user cannot initiate a chat session. Only a CSR using our Deployment Console software can initiate the chat session. When a CSR initiates a chat session with an end user, the end user will see a window similar to one bellow appear on their desktop.
Chat option is available to the clients to interact with dealers, managers, accounts executive, support staff in case of eventuality. In demo you can initiate chat function by clicking one of those buttons and press “Enter to Chat” or “Chat with Broker”. You get the status of those whom you clicked whether they are online or not.
