What is chat with rebate headquarters help?
A.) During regular business hours you can communicate live through “web chat” with a Rebate Headquarters Representative. This one-to-one connection is a quick and easy way to ask questions about your rebate or the website in general. Web Chat operates through a small pop-up window, so be sure to disable your pop-up blocker, or change your internet security settings to make this site “trusted”. The “Chat online help” button is located on most of the web pages within this Web Site. Simply click this button to start a live text-based chat session with a Rebate Headquarters Representative. A green button indicates that a Customer Care Representative is ready to assist you. A yellow button indicates that all Customer Care Representatives supporting Web Chat are currently busy. A red button indicates that Customer Care is not staffed at that time. Please note that Web Chat is supported from 10 am to 6 pm, Central Time, Monday through Friday.