What is Cengages InfoTrac Card Replacement Policy?
InfoTrac cards that are stolen or missing from new Cengage textbooks can be replaced through Cengage Learning Customer Service at 800-354-9706. If you need to return a book from which the InfoTrac card has been removed, request the replacement card via Customer Service at the toll-free number referenced above. After receiving the replacement card, please note the following before making your return: • Books purchased with the InfoTrac card bound in should be shrinkwrapped with the InfoTrac card placed on the page with the remaining bound in tab before returning. • Books purchased with the InfoTrac card loose inside the front cover should be shrinkwrapped with the InfoTrac card placed inside the front cover and stickered with the original InfoTrac package ISBN before returning.
