What is cellular Wireless 9-1-1?
In most areas of North America, citizens have basic or enhanced 9-1-1 service from their landline, or wireline, phones in their homes or workplaces. Basic 9-1-1 means that when the three-digit number is dialed, the call is delivered across dedicated circuits to a call taker/dispatcher in a local public safety answering point (PSAP), or 9-1-1 center, who answers the call. The emergency and its location are communicated by voice between the caller and the call taker. In areas serviced by Enhanced 9-1-1, the call is selectively routed and the local 9-1-1 center has equipment and database information that allow the call taker to see the caller’s phone number and address on a display. This lets them quickly dispatch emergency help, even if the caller is unable to communicate where they are or what is the emergency. However, when 9-1-1 calls are made from wireless phones, the call may not be routed to the most appropriate 9-1-1 center, and the call taker doesn’t receive the callback phone nu
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