What is causing my video game to crash or close when I am playing?
These problems are the most difficult to re-produce and solve in many cases. It is best to document the problem as much as possible, and contact the store for a diagnosis. Details such as how long you have been playing, if you can re-create the problem, whether you have any programs running in the background when the error/problem occurs can all help the technicians solve this type of problem. In many cases an extended testing period may be required as this problem can have many sources both hardware and software.
