What is CapTel?
Captioned Telephone (or CapTel) is a new telephone technology that allows people to receive word-for-word captions of their telephone conversations on the phones built-in screen. It is similar in concept to captioned television, where spoken words appear as written text. The CapTel phone captions appear almost simultaneously as the words are spoken. This is possible because a specially trained operator uses the latest in voice-recognition technology to transcribe whatever is said by the other party. However, due to sophisticated technology, the operator is invisible during the calls and you hear your callers voicenot the operators voice.
