What is Callback facility?
We provide 2 types of Callback facility: 1. Normal Callback: This is a service that can be used once you are on International Roaming and want to use CallnRoam service for making an International call. Here you need to call a CallnRoam DID number; the call will get disconnected immediately. Within fraction of seconds you will get a callback with an IVR asking you to dial the destination number. As soon as you punch in the destination number the system will dial it and will notify you as soon as the call is connected. 2. Mapped Callback: This is an advanced service that can be used once you are on International Roaming and want to use CallnRoam service for making an International call. In this service we map few of the numbers that you call frequently with CallnRoam DID numbers. For example: • a) US friends number: 788-547-1854 • b) CallnRoam DID: 788-547-5454 • Map (a) & (b): {(788-547-5454) + (788-547-1854)} Now just by calling (b) number, the system will know that you intend to call
