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What is Call Trace and how do I use it with my Business Class Voice service?

April 26, 2017Business class service trace Voice

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What is Call Trace and how do I use it with my Business Class Voice service?

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Call Trace ensures that the number of your last incoming caller is traced so that appropriate action may be taken against the harassing party. To use Call Trace: When you receive a harassing or offensive call, hang up immediately. Lift the receiver and listen for the dial tone. Press *57. Contact your local law enforcement agency. Note: The information provided by Call Trace will not be available to you directly, but will instead be available only to law enforcement authorities possessing a valid subpoena or other valid legal authorization. If the call is life threatening, call your local law enforcement authorities immediately.