What is Call Forward Busy No Answer?
This service is used to forward your incoming calls to a specific phone number when your line is busy and/or has no answer. For instructions on how to activate this feature, click here. The specific phone numbers that you choose for the 2 types of diversions can be different or the same. However, you must place a number in both diversion boxes. If you wish to have only one of the diversions active then you must place your own phone number in the diversion box that you wish to remain undiverted. When selecting a number to divert to, please ensure you include the appropriate area code where applicable.
