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What is call cascade?

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What is call cascade?

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Call cascade is a powerful, flexible feature of TalkSwitch that routes calls through a series of options if the targeted extension isn’t available. Call Cascade settings can be configured to ring other local extensions, remote extensions or ring groups, or it can send calls to another announcement or to voicemail. Different call cascades can be triggered depending on whether the target extension is busy, not answered, on “do not disturb” or screens the call.

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