What is Business Service Management (BSM)?
BSM from BMC Software is a comprehensive approach and unified platform for running IT that reduces cost and maximizes business impact. BSM is built on a simple but powerful concept: Since business runs on IT, then IT should be run based on business priorities. With BSM from BMC, technologies and processes are executed efficiently and managed based on business needs, so you can deliver new services that create more business value, while also supporting existing services at lower cost. With BSM, you will: Deliver services up to 30% more efficiently Deliver new services up to 50% faster Increase staff efficiency by up to 30% Reduce downtime by 75% Gain 100% visibility into IT spend.