What is Business Process Outsourcing (BPO)?
BPO is a process of transferring some of an organization’s such as IT outsourcing, bpo companies, offshore software outsourcing, repeated non-core and core business processes to an outside provider to achieve cost reductions while improving in service quality. Because of the processes are repeated and a long-term contract is used, outsourcing goes far beyond the use of consultants. If done well, bpo companies results in increasing shareholder value. The main difference between bpo and more traditional IT outsourcing companies is that bpo companies offers companies a way of achieving transformational outcomes much more quickly. In a typical bpo contract, a service provider takes over a specific corporate function. Effective bpo outsourcing encompasses much more than just changing who is responsible for performing the process. In bpo services, the outside provider not only takes on the responsibility to manage the function or business process outsourcing, but also re-engineers the way th
