What is Brooks warranty policy?
When used for its intended purposes, Brooks footwear has a life expectancy of 300 to 500 miles or three to six months. Brooks stands behind the quality, performance and workmanship of our products. If you are not pleased with your Brooks product experience, simply return the product to its place of purchase. If the retailer is unable to assist you, you’re covered by our True Blue Guarantee. Brooks’ True Blue Guarantee Brooks products come with a no-questions-asked, 30-day satisfaction guarantee. If for any reason you are not completely satisfied with your new Brooks equipment within the first 30 days after purchase, we will replace or exchange your product. Follow these steps for replacement or exchange: • Please call 1-800-2-BROOKS for a return authorization number (RMA), necessary for all returns and exchanges. • Pack the item securely in its original package, if possible. • All return shipping charges must be prepaid. Brooks is unable to accept COD deliveries. • For your protection,
