What is Bookemons Sales and Return Policy?
Bookemon guarantees your satisfaction with the production of your books. However, in rare occasions, your book may arrive damaged or with production defect. In case you encountered problems with your order, please contact via email to Bookemon’s support group at support@bookemon.com within 21 days of receipt of your books. Bookemon will have no obligation and will not be able to rectify any issue(s) you have with your books beyond the 21 day time period. In addition, please make sure you include the following items with your email. Identify the problems you have with your book(s) and/or book order. Book defects and/or damages • In the case of production defect(s), include digital photos clearly showing the defect(s) of the book(s) and book page(s) • If shipment related damages, include digital photos clearly showing the damage to the book and a picture showing visible damages to the shipment package. Based on the information provided by you, our customer service department will investi
