What is Blue Haven Pools & Spas Supplies Directs’ refund policy?
We guarantee your satisfaction with every product we sell, so if you’re not completely satisfied, return the product to us and we’ll replace it or issue a credit towards the purchase of a suitable replacement. View our 99 Day Satisfaction Guarantee. Please visit Blue Haven Cares to initiate the return process. We are unable to credit you for handling charges or expedited shipping charges. Charges for shipping returned products back to us are your responsibility. We will exchange or refund your purchase, as you request. Please allow 30 business days from the date you return your package for your refund to be credited or your exchange to be completed.