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What is Blue Geckos monitoring SLA?

April 26, 2017BLUE gecko monitoring SLA

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What is Blue Geckos monitoring SLA?

1 Answer

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10 Posted

Blue Gecko will respond in less than 30 minutes for a system emergency (system down or unavailable) and in 4 business hours for a non-system emergency. Issue must be logged in a supported method as defines on our Customer Support page for SLA to apply.