What is Bimba’s return policy?
Warranty information regarding any products and services featured on the Bimba.com site are available at no cost to you by calling Bimba Customer Service department at 800-323-5095 or writing: Bimba Manufacturing Company Attn: Customer Service P.O. Box 68 Monee, Illinois 60449-0068 You can return items under the terms of the warranty at any time within the period of three (3) years of purchase for review. Unused items can be returned for credit and will be subject to a restocking charge of 45% of the selling price. All items submitted for return must have a Return Goods Authorization (RGA) number from Bimba Customer Service by calling 800-323-5095 or 708-534-8544 outside North America. You will be asked to provide a brief description of the return reason / problem and provide return contact information. Send the products with proper packaging material to avoid shipping damage to the address below. The RGA number must be clearly written on the outside of the package. Bimba Manufacturing