What is Best Buy Candy’s return policy?
In the event of a return that is our fault we do not charge a restocking fee. In all other cases a restocking fee of 15% will be charged and additionally, the customer will be responsible for the cost of return shipping. No returns are accepted without approval. All returned merchandise must be shipped prepaid. A Return Merchandise Authorization (RMA) number is required for all refunds. Refunds will not be made for merchandise arriving without a valid RMA number. All return claims must be reported within one (1) business day of your order receipt as determined by the delivery agent (Fed Ex, UPS, etc.) in order to obtain an RMA number. RMA numbers are only valid for ten (10) days from the date of issue and we must receive the product back within those ten (10) days. Special orders cannot be returned. Best Buy Candy will refund the cost of your candy less shipping charges when it is received in an unopened, resalable, and new condition. Best Buy Candy is not responsible for the cost of s
