What is BearComs quality control and continuous improvement process?
BearCom prides itself in buying product from quality manufacturers. Because of BearCom’s reputation and size, we are frequently asked to be part of our suppliers’ focus groups to address product issues. We conduct QBRs (Quarterly Business Reviews) with our major suppliers. Within BearCom, we have numerous quality measurements, including inventory, picking, programming, and shipping accuracy. We track order quality and seek customer input through our BCI (BearCom Customer Index) process.
